Contact Us

Meadowbrook Business Park
5300 Corporate Grove Drive SE, Suite 100
Grand Rapids, MI 49512
Email Us

Call 1-800-991-3388 to:

Accept a test day and time
Cancel an appointment
Notify staff you are delayed
Learn more about how you can refer others to ICR
Update personal information
For general inquiries

Call 1-800-959-9321 when you have obtained your ID and PIN number to:

Learn how to use the automated scheduling system
See if you are eligible for any current studies

Regular testing is conducted at the ICR facility Tuesday through Saturday, from 9 a.m. to 5 p.m. ICR sometimes schedules testing outside of these days and times, such as evenings.