This Policy does not generally apply to information collected from you by ICR offline (such as through a phone call or in-person visit), unless we either: (i) combine such information with data collected from you online; or, (ii) specifically reference this Policy on the relevant offline form or at the time your information is collected offline.
To simply browse our Website, we do not ask you to provide any information. However, if you wish to participate in consumer panels, we may ask you to provide certain personal and/or demographic information. Personal information (as used in this Policy) refers to any information that can be used to personally identify you or contact you online or offline. This may include, for example, your name and children’s names, postal address, email address, and phone number. Demographic information (as used in this Policy) includes any non-identifiable information about you or your children, such as your gender and children’s genders, birthdates or expected due dates, and information about your baby food buying habits, product and brand preferences, feeding styles, work status or professional credentials, and other related information.
Personal and/or demographic information is only collected from you with your knowledge (i.e., if you voluntarily provide it to us) via the “sign up” page.
Please note that if demographic is collected for an activity that also requires personal information, we may combine and store your demographic information together with your personal information. We may also enhance and update the information we’ve collected about you with information we acquire from you through other means and/or from third party sources. Combining your data in this manner allows us to personalize your experience on our Website. For more on how we use your information, please refer to "How do we use the information you give us?" section below.
Under certain circumstances, the information you give us may be handled in a manner slightly different than what is described above. For example:
Contact Forms– If you contact us through one of our online contact forms (e.g., Contact Us, or Click-to-Talk feature), your information is used to respond to your specific questions or requests, and in some instances, to post the answers to your questions in anonymous form on our Website for reference by other consumers. The information you provide through one of our Contact forms will not be used for any other purpose, unless you specifically authorize us to do so.
Like many other sites on the Internet, our Website may use a variety of standard web technologies to automatically collect certain information about your visit to our Site and, in return, provide you a more pleasant, convenient, and personalized experience during future visits to our Site. Examples of the types of technologies we use and how we use them are provided below.
You can always disable cookies or set your browser to alert you when cookies are being sent to your computer; however, if you do so, you may not be able to register online for the SHSH Resource Center or use other features on our Site.
We may also use web beacons (or clear GIFs) on our Website or include them in an email message we send you. Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page or in an email message for the purpose of transferring data back to us. The information collected via web beacons may include some of the information described in the Log Files section above, as well as information about how a user responds to an email campaign from ICR (e.g., the time the email is opened, where does the user link to from the email, etc.). We use web beacon information for a variety of purposes, including but not limited to, site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization.
ICR may share the information you provide us, including your personal and/or demographic information, in the following situations:
We may use affiliated and/or outside companies, agents, or contractors (“vendors”) to provide support for the internal operations of our Website. In the course of doing so, these vendors may be allowed to collect information (including personal information) from you or to process your information on our behalf. These vendors are only given access to the information they need in order to perform the specific tasks they’ve been hired to do, and are prohibited from using your personal information for any other purpose.
If you are a California resident, you may have the right to request and receive certain information about our disclosure of your personal information to third parties for their direct marketing purposes, and your choices with respect to such disclosures. However, because it is our policy not to share your personal information with third parties unless you are first given the opportunity to opt-out from such sharing (and this policy is clearly disclosed above), we are exempt from having to meet this requirement. If you still wish to learn more about your California privacy rights, please contact us using the contact information provided at the top of this Policy.
We may disclose your personal information if we are required to do so by law, or if in our good faith judgment, such action is reasonably necessary to comply with legal processes, respond to any claims, or protect the safety or rights of ICR, our consumers, or the public.
In the event of a merger or acquisition of all or part of ICR or our parent company by another company, or in the event ICR or our parent company were to sell or dispose of all or a part of the ICR business, the acquirer may have access to the information previously maintained by ICR, which could include your personal information. Similarly, any information in our possession, including your personal information, may be transferred to a third party entity as part of a corporate reorganization, insolvency proceeding, or other similar event.
ICR takes a variety of measures to protect the confidentiality and security of your personal information. These measures include, but are not necessarily limited to, the following:
The following outlines the choices you may have with respect to opting-out from ICR communications, or accessing and updating the information we’ve stored about you:
You always have the option not to give us any of your personal information. However, if you choose this option, you will not be able to participate in consumer panels, unless you register via offline means.
To update your personal and/or demographic information, please contact us.
ICR does not knowingly solicit or collect personal or other information from children under the age of 13 through myicr.com. Our Site is intended for adults and parents/caretakers of babies and children. If we learn at any time that we have inadvertently collected personal information from a child, we will promptly delete the information from our records.